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Company Culture

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Overview

We put people first
Our people are our pride and joy. At ACICO Group, everything is built on trust – first between employees and then with our customers. We invest in our people first because their satisfaction ultimately translates to customer satisfaction.

Our employees are focused on delivering exceptional service, and our culture is centered on create an environment where people feel supported and empowered to build lasting relationships with customers.

We listen and we act
Our employees are encouraged to bring forth their ideas, share knowledge and engage in teamwork – and we listen. Our internal culture of listening cultivates a culture of customer care across the entire company, recognizing that customer service really is about partnering.

We innovate
Our company culture has innovation at its core, driving many decisions we make. As markets change over time, our most important business asset is our people and their ability to innovate by providing them with meaningful work to help them adopt a forward-thinking mindset.

We solve problems, but we also anticipate future needs and demands as they continuously evolve. Always facing challenges with fresh eyes to innovate time and again.


Health & Safety

ACICO Group is committed to maintaining and improving a safe and healthy operational environment for its employees at all times, believing that all injuries and environmental incidents are preventable and can be controlled, managed or reduced.

We are also committed to good sustainability practice, protecting the environment and surroundings and promoting environmental conservation and emission reduction measures to minimize harmful environmental impact. The Group also strives to cultivate a sustainable culture within the Group’s organization, winning a number of awards including:

  • Silver Excellence Award 2016 – Excellence in Management of Driving Safety (MODS) Award
  • GCC HSE American Society of Safety Engineers (ASSE) – Kuwait Chapter
  • Merit Excellence Award 2016 – Environmental Excellence Award
  • GCC HSE American Society of Safety Engineers (ASSE) – Kuwait Chapter
  • Silver Excellence Award 2016 – HSE Initiative Award
  • GCC HSE American Society of Safety Engineers (ASSE) – Kuwait Chapter
  • Silver Excellence Award 2016 – Environmental Excellence Award
  • GCC HSE American Society of Safety Engineers (ASSE) – Kuwait Chapter

 

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